Pre-arrival

What we hear from import customers is that timely and accurate pre-arrival notifications can be extremely valuable in reducing local logistics administration and idle time. This could be time spent on phone calls, email correspondence and other types of manual communication relating to the import process.

 

As such, it is essential that pre-arrival notifications are both timely and accurate for they often serve as a trigger for you to start arranging your import process.

 

For this reason we aim to deliver accurate pre-arrival notifications within 24 hours of the shipments arrival, 100% of the time.

 

You can adjust the notifications according to your needs on my.maerskline.com

 

Did you know you can view your arrival notice online, day or night without having to email?

STEP 1

Log in to new.maerskline.com

and then hover to my maerskline in

the menu and click ‘‘NOTIFICATION’’

STEP 2

Select “Arrival Notice” TAB,

then click “CREATE NEW NOTIFICATION”

STEP 3

Provide the details arrival notice notification, add you email address and click ‘‘save’’

For any other queries please contact Live Help or your local contact